CONTACT & RETURNS AND EXCHANGE POLICY
Contact Us
Textline only (912) 286-2174
Address PO Box 253 Glenwood, Georgia 30438
Business Email southernbellesga@yahoo.com
Shipping ~ standard USPS is 3-5 business days on all products
We want to thank each of you for shopping with us! We hope you are excited about your items from Southern Belles! However, we understand that problems may arise and you need to exchange your items. If you are not completely satisfied with your purchase, we are here to help! Our items can be exchanged for a store credit within 14 days of receiving your order. We have a no refund policy, exchange only. We have a no refund policy on formalwear. All sales are final.
Exchanges: If the item is in stock, we're happy to exchange for a different color, size, or pattern. However, exchanges that can't be filled due to changing inventory will be issued a store credit.
On all mail order exchanges please include a $6 shipping payment for your item and reason for the return. All items returned without $6 shipping payment will be issued a store credit. You are responsible for paying for the cost of shipping and for the risk of loss of or damaged to the product during shipping, both to and from Southern Belles. We recommend returning with a tracking and/or insurance
Store credit will be issued for the amount of purchase only.
No shipping charges are refunded or credited on returns.
Return/Exchange eligibility:
Please email or use the textline to let us know you will be returning.
Returns must be postmarked within 14 days of receiving order.
The product in original condition and packaging; no use or damaged items.
Once items have been received we will email you with a code for you to redeem for future purchases.
Send Item(s) for exchanges or store credit to:
Southern Belles and Company Boutique
P.O. Box 253, Glenwood Georgia 30428
email: southernbellesga@yahoo.com